Coaching and Mentoring Skills

Aims

To provide mentors with the necessary knowledge and skills to effectively enter into a mentoring relationship so that they will gain maximum benefits from that relationship.

Outcomes

Understand what is coaching and mentoring
Know the different learning methods
Know the roles and responsibilities of mentors and mentees
Use coaching/mentoring models when preparing mentoring plans
Identify coaching and mentoring needs
Identify pitfalls in coaching and mentoring
Develop coaching/mentoring skills and qualities
Prepare mentoring plans with the aid of case studies

Content

Part 1: What is coaching and mentoring?
- Development needs, core values and beliefs
- Training; mentoring; counseling, line management
- Benefits of coaching and mentoring
- Third party coaching
Part 2: Learning Theories
- Theory of competence
- Kolb’s learning cycle
- Barriers to learning
- Personal working styles
- Areas and levels of learning
Part 3: The Coaching and Mentoring Models
Part 4: Skills and Qualities of a Coach and Mentor
- Coaching as a process
- Coaching skills
- Coaching and learning
- Managing as a coach and mentor
- Coaching/mentoring skills and techniques
- Assessing your coaching and mentoring competence
Part 5: Preparing to coach
- Preparing yourself
- Preparing the coaching and mentoring environment
- Preparing the mentee
Part 6: The Coaching and Mentoring Process
- Stage1: Clarifying needs and goals
- Stage 2: Agreeing specific development needs
- Stage 3: Formulating a detailed plan for coaching and mentoring
- Stage 4: Doing a task or activity
- Stage 5: Reviewing activities and planning improved performance
- Stage 6: Ending the coaching relationship

Location and Duration

The duration of the course is One Day (8.30 am – 4.30 pm) with a morning tea break, lunch, and an afternoon tea break. The course is delivered at Megamas Training Company Sdn. Bhd., in Mumong/Kuala Balai, Kuala Belait or Kiulap or any suitable clients premises.

Pre-Requisite

None

Validity

At Company Discretion

Medical Required

Delegates

Maximum number 10

Approval

No Approval required